Lily’s Fulfillment of the Hero’s Journey Essay

The authorised fib line of the heros journeying can be recognized in almost every book, movie, or short story written. Even in some stories that would not be that obvious, such as the historical fiction novel The Secret Life of Bees by march Monk Kidd. Although not very recognizable two egress of the common chord main defends of the heros journey argon departure and initiation. These ar apparent finished out Lilys journey to find herself and her starts history. The third main stage, kick in, is not as apparent in the novel.Departure, the beginning stage of the heros journey, is portrayed in Kidds historical fiction novel. This stage includes meeting the mentor, the bring forward to adventure, and crossing the first doorstep. Lilys mentors through out the story are the bees. She goes back to them as a source of knowledge because she feels they have life figured out. The call to adventure happens when Lily realizes the only way to find answers for her many questions closel y her grow is to cash in ones chips and search for them. Lily Melissa Owens, your jar is open. In a function of seconds I knew exactly what I had to do- leave(Kidd 41). Crossing the first threshold occurs after Lilys realization. When she packs a bag leaving a pedigree for T-Ray, her abusive father, and going to the hospital to get Rosaleen.The second stage, the initiation, takes place through most of the story and explains all of Lilys trials to find herself and information astir(predicate) her mother. Through out Lilys journey to find information closely her mother, she encounters many chastenings that help her mature and find herself. One of the biggest advances of her finding herself and maturing is when she go in love with Zach. Zachary Lincoln Taylor, resting there, along my heart.(Kidd 231). This quote shows her feelings towards Zach and how much she cares about him. Although some trials created joy others created sorrow.I looked away. I knew then. May was dead.(Kidd 193) These three sentences blade what happened really prominent and it enhances dread and sadness. Another example of a hardship Lily has to go through is when T-Ray follows to Tiburon to get Lily back and bring her home. How dare you leave me You need a lesson, is what you need(Kidd 294). This quote increases the understanding of T-Rays anger at Lily for leaving him. Lilys hardships all affected her either positively or negatively.The third and final stage of the heros journey, return, is not as visible in this novel as the other stages. The return stage includes the refusal of the return. Although Lily refuses to go back to the peach bring up with T-Ray, this is not a refusal to return to her ordinary world. Lilys ordinary world is at the honey farm with August, June, and Rosaleen. Because Lilys ordinary world is at the honey farm she doesnt need to return to Sylvan, South Carolina.The step the master of the two worlds, where the computer address has become comfortable with th emselves and everyone around them, is shown. At the end of the book Lil has come to accept the fact that she killed her mother. Also she has matured and found herself through out all of the trials she has gone through. The story line of the heros journey follows Lily Owens through her journey to find herself and information about her mother. The three stages she follows are departure, initiation, and although not as apparent return. After completing the heros journey she is now able to go on with her.

A Brutal Choice Essay

fathert leave me here to channel offDo you agree that Cathy ODowd and here fellow mountaineers had no prime(a) but to leave Fran to fleet?In the newspaper article Cathy ODowd clearly tries to make the contributor believe that she did the right thing. She identifies this in the sub heading she faced a brutal choice to risk her own life in a doomed save, noticeably the word doomed portrays there was a severe risk of danger in wholly rescue attempt. I believe that in a way writing this article has allowed Cathy ODowd to exorcise some of her guilt, Cathy wants to explain her experience in full and cook the reader to empathise with her. Finally, it may also be possible that Cathy wants to show the story in a feminine perspective.The article does undoubtedly give many good reasons why not to attempt to save Fran. merely I am not completely shore that they had no choice but to leave Fran. The fact that there were nine people on the mountain and that together they couldnt even try to help rescue Fran is instead peculiar. I dont know what others would do, but I would at least try to help, rather than to reasonable leave her to break-dance. Also, Cathy states that they had been with Fran for nearly an hour pondering over what to do, this completely wastes time and any chances of saving her. Cathy is in a chaste dilemma, and I believe the moral thing to do would be to attempt a rescue.The three Uzbek climbers that go away her oxygen and supposedly tried to help saw Fran the day onwards this incident. She must have been in a better state then, and all they do is just leave a canister of oxygen. The Uzbek climbers then detain with the rest of the group and Fran, and help to watch Ian and Jangbu to see what decision they took, this is just more evidence of time being wasted and therefore arduous Frans chances of survival.In conclusion I believe that to live Fran to die was not the only choice they had. As I said, the morally counterbalance thing to do wou ld be to of least attempted a rescue, rather than to fritter away time.

Soft Thinking and Intellectual Capital

drawframe University of Glamorgan MSc planetary Logistics and deification Programme/Strategic Procurement precaution STRATEGY AS answer Soft Systems Thinking and intelligent Capital Assignment 1 * scholar No *08193738 Assignment Date 5 April 2009 *Submission Date* 15 May 2009 Module Lecturer Paul Davis Word Count* * *2,* 600 critically evaluate the role that Soft Systems thinking nookie play in promoting system of ruless clever Capital.To evaluate the benefits of Soft Systems Thinking (SST) in promoting an organisational intellectual non bad(p) it is necessary to understand the concept of Soft Systems Methodology and how this methodological analysis passel be apply to foster teamwork, communities of utilisation and social intimacy, and whether these learning end points adds intimacy to employees, and leads to improved professional practice and efficacy. So what price do you plant on learning and as an intangible as make up does it need to be measured to promote In tellectual Capital (IC) to support the effective spoken language of strategic goals by focusing concern activities and processes.Andriessen (2004). Soft Systems Methodology (SSM) advocated by Checkland and Scholes (1990) is a methodology found on applying frames thinking to non system positions. It is a holistic way of dealing not with the trouble moreover the mail service in where at that place argon social, political and benignant activities Checkland and Scholes (1990). As foreign to hard system methodologies, which house be quantified, measured and are engineering orientated. Soft Systems bugger offs a chemical group of actors done a process of a divided up problem appreciation. training about the problem, then formulating a stalk definition of interrelated systems, these examine the relationships of the relevant subsystem which are the stakeholders, such as customers, employees, the worldview (weltanschauungen) and the management who are all active in the system and take collective action to improve the situation Checkland (1981) Senge (1990) in addition describes systems thinking as having five learning disciplines, personal mastery, me_ntal poseurs, dual-lane vision, team learning, and the overarching discipline of systems thinking. in that respectfore, finespun systems thinking is a tool that helps in the solving of problems involving human activities where the outcome is learning. Soft systems thinking andtocks enable subjective perceptions of problems and potential solutions. Checkland and Scholes (1990). There are a number of polar issues and approaches that fucking be enforced to develop a framework for the application of systems thinking for promoting the intellectual dandy of any organisation.Soft Systems Methodology (SSM) advocated by Checkland and Scholes (1990) helps to achieve a clearer understand of organisational issues and problem situations, as it approaches issues holistically. System thinking is a discipline f or seek wholes, recognizing patterns and interrelationships, and learning how to structure those relationships in a more effective and cost-effective way Senge and Lannon-Kim (1991. Therefore, managers having a range of skills and fellowship can add cherish to any improvement initiative. Rose and Haynes (2001) developed and used the methodology in a number of settings in the NHS and Iles and Sunderland (2001) cited the potential of SSM as an aid to implementing organisational transmute initiatives at Kings College Hospital capital of the United Kingdom. (Iles and Sunderland, 200135) Soft systems thinking can help organisations to develop new perspectives, as it accounts for factors that other(a)wise would be ignored.A human activity system, can compliment strategic frameworks, such as the Balance Scorecard to co-ordinate business activities and improve internal and orthogonal communications. Kaplan and Norton (1992) However, humans view problems differently because they come from different backgrounds, and have different cultural roots, experience, and education, and as a subsystem, different personalities and philosophies to life.Therefore if a group of managers at different management levels and different departments are all multiform in a labyrinthian problem situation, SST maybe an elegant tool to ca-ca a conceptual understanding of a problem, but it does not represent the real world, but by using system rules and principles it allows thinking to be structured, to develop some models, and the situation can be expressed as a rich picture Checkland, (1981) Checkland and Scholes (1990) Although, Checkland (1999) contrasts with the emphasis on reductionists thinking on obvious problems with definite solutions.People interpret problem situations from particular standpoints and in terms of distinctive interests. Fortune and Peters (1995) speaks about complex discursive networks challenging the understanding of systems, problems and solutions to prob lems. This system of relationships surrounded by people, activities, and the world is delineate by clean and Wenger (1991), as a Community of Practice, (CoP) which develops over snip and in relation to other central and overlapping communities of practice and is a fundamental condition for the existence of noesis.The approach focuses on the social interactive dimensions of situated learning. As people in the group interact with each other, gaining a relationship through with(predicate) mutual engagement and a sense of joint enterprise. Wenger (2000) describes trinity modes of belonging to a social learning system, as engagement, imagination and alignment. These cannot be formed, but have to assume overtime, as new members join and others leave. So how can organisations handle the NHS establish communities of practice?Brown and Duguid (2001a) suggests managers can seek to structure spontaneity, structuring fragmented practice across the organisation, they can encourage alig nments of changing practices between communities thereby assisting the guide of k at one timeledge across the organisation. (Brown and Duguid 2001a). An equally important view has emerged under the criterion of the companionship- base of operationsd view of the firm (Grant 1996), emphasises the necessity of organisations to develop and increase the knowledge and learning capabilities of employees through knowledge gaining, knowledge sharing, and knowledge fare, to achieve competitive advantage.To take it advertize scour and Wenger (1991) saw the gaining of knowledge as a social process, in which people participated in communal learning, but at different levels depending on their authority in the group. It is the coped commitment that binds the members of the CoP in a single social entity, and although members of the CoP build up tangible communal resources, such as written files, procedures, processes and policies, (hard knowledge) intangible resources are also cosmos built up such as experiences rituals and idioms (soft knowledge).Hildreth and Kimble (2002) argued that the underlying problems of managing this knowledge was that companionship circumspection (KM) failed to recognise that knowledge it egotism consists of both hard and soft knowledge, very much like the Chinese concepts of Yin and Yan and are mutually interdependent. association by itself produces goose egg however when it is integrated into a task does knowledge benefit society. (Drucker 1992) Hislop (2004) examined three cases studies of CoPs in large European organisations and concluded that only one was successful in sharing knowledge between communities. The other two failed to do so because they did not share the same identity. So it could be concluded that although CoPs are self controlled and self directed, and maybe of value to the business organisation, the actual benefit and contribution to the organisation could also be uncertain.Maybe, because group solidarity in human communities, is often at the price of hostility/non-cooperation towards non-group members. There appears to be a natural human inclination for dividing the world into friends and enemies that is the basis of all politics. (Fukuyama, 1995) So knowledge maybe personified tacitly in the experiences of a community of practitioners in an organisation or explicitly in the written files, but knowledge concern (KM) is a critical task for any organisation.Reducing tacit knowledge into add up the organisation stands to lose money, although knowledge can be safely stored on computer systems the actual value could be lost if an employee leaves with the tacit knowledge on how to use the explicit knowledge. Employee retention/turnover is important as downsizing and retirement can cause a loss of shared knowledge and knowledge could be transferred to competitors and be damaging to an organisations competitive advantage. (Stovel and Bontis (2002).Stovel and Bontis (2002) also advocate that pr oductivity will drop for a time collectible to the learning curve involved as new employees gain the knowledge of the tasks involved and understands and learns from the organisational culture. tuition and data can be stored but it is not until it has been processed in the minds of an individual and is communicated to others does it become knowledge (Alavi and Leidener 2001) so to coiffure tacit knowledge explicit, there has to be knowledge transfer. experience transfer within and between organisations is not a one-way activity, but a process of trial and error, feedback, and mutual adjustment of both the source and the recipient (Von Krogh, 2003 373). There have been a number of studies which have shown that some of the benefits of knowledge sharing/transfer can help solve problems and increase performance, adaptation, collaborationism and innovation. (Constant, Sproull and Kiesler, 1996 Brown and Duguid, 2000).However, there is a great deal of books on knowledge management an d innumerable definitions of knowledge and what knowledge is, Blackler (1995) describes knowledge as multifaceted and complex, being both situated and abstract, implicit and explicit, distributed and individual, physical and mental, evolution and static, verbal and encoded. While Fowler and Prykes (2003) views the more human element of knowledge as much the perception arising from information and refracted through the individuals personal lens.Whereas, noesis Management Systems refers to information systems, particularly with the use of technology, which is adopted and designed to support employees, there is an emerging awareness that there is a social element to the area of knowledge management, which focuses on a more human centred approach, as a factor of managing knowledge in organisations (Hildreth et el 1999) It is now recognised that the performance of any organisation, private and humans is very much dependent upon the knowledge of the employees. save, it is the social element or the concept of social crown and its role in knowledge management for developing and gaining competitive advantage, and more broadly intellectual crownwork (IC) popularised by Stewart in Fortune magazine (1994) which has relational elements and comprises of human dandy, structural swell, and organisational with child(p) (Edvinsson and Malone, 1997 Stewart, 1997 Sveiby, 1997 Guthrie and Petty, 2000) and is viewed also as being central to the sustainability of competitive advantage.Edvinson and Malone (1997) defined human_ jacket crown_ as the value of everything that leaves the company at five p. m. That is to say that only the shared knowledge pluss or the _structural _capital only remains, when employees walk out through the door. kindly capital can be defined as a set of knowledgeable values or norms shared among members of a group that permits them to succor with one another. If members of the group come to expect that others will behave reliably and honestl y, then they will come to trust one another.Trust acts like a lubricant that makes any group or organisation choke more efficiently. (Fukuyama, 1999, p16) With trust and the co-operation in groups and the social interactions based on informal communication, the building of networks can have economic benefits, with the creation of business opportunities through networking as trust reduces the costs of contracts and legal actions and shared values can make negotiations more successful. Social capital may also create business opportunities by facilitating and exchanging semi confidential information and mutual ncouragement. (Glaser, Edward L. , Laibson, David, and Sacerdote, Bruce 2002), Intellectual Capital is the intangible economic value of organisational capital (structures, processes and culture) and human capital (skills, behaviour and knowledge) and it is the intangible asset of knowledge that is now being added to the incorrupt production factors of land labour and capital. Growth and innovation are now relying on the intellectual capital /knowledge of an organisation, and how it uses the knowledge to compete in the market (Kim and Mauborgine (1999).The field of intellectual capital stems from the need of organisations to have to set assets. So efficient management of intellectual capital is directly tie in to measurement and valuation (Andrieseen 2004) and has necessitated the introduction of reporting and valuations models for IC (Liebowitz and Suen 2000) and as the literature suggest the most popular measure of IC is the difference between the market value and the book value of a knowledge based firm (Brennan and Connell 2000. ) According to (Tuban and Aronson 2001) Knowledge is critically important because as an asset it appreciates rather than depreciates.Knowledge increases so intellectual capital is going to improve. So by using systems thinking to promote Intellectual Capital could be a powerful approach for understanding the nature of probl ems situations and the way they are dealt with and how to go about improving results. The key benefit of the system is that it involves visual perception the whole picture and creates insights to problems and can nurture the way that communities of practice can co-operate and learn through shared knowledge and experiences.System thinking is not an easy approach as it requires a substantial investment of effort, and thought, though the results can be more than worth the investment. Central to these ideas is that intellectual capital is embedded in both people and systems. The stock of human capital consists of humans (the knowledge skills and abilities of people) social (the valuable relationships among people) and organisational (the processes and routines within the firm) (Wright et al 2001716).But there are criticisms of Soft Thinks Thinking as the system is uneffective to deal with conflicting nature of social systems, and that it is a conceptual methodology and does not represe nt the real world, and the methodology implies that actors in a situation have the freedom to instigate change and that conflict does exist but the methodology relies on compromise. Douglas and MacGregor 1960 in his book Human side of initiative maintained that there are two fundamental approaches to managing people. Many managers lean towards hypothesis x, and generally get poor results.Enlightened managers use conjecture y, which produces better performance and results, and allows people to grow and develop. Which demonstrates that you cant blow over for human behaviour and those humans also by nature can be territorial and will protect their domain, by advocating knowledge is power. Lave and Wenger (1991) fail to explore the implications of the distribution of power when discussing CoP and Marshall and Rollinson (2004) suggests that Lave and Wenger ( 1991) discussions of meaning can be misinterpreted as excessively quiescent and accordant while in reality such activities a re plagued by misunderstanding and disagreements.Without trust the members of the community of practice may be reluctant to share knowledge, and may become static in terms of their knowledge base be resistant to change. There are limitations to the communities of practice but, its does allow the means to explore the transfer of tacit knowledge management tools focused on the codification of knowledge. But a community of practice is one of a number of knowledge management tools, and different organisations require different tools. other tools maybe needed to be developed to manage tacit knowledge as from the critic that soft thinking systems may not forever and a day be appropriate as a knowledge management tool. References Alavi, M. and D. Leidner 2001 Knowledge Management and Knowledge Management Systems Conceptual Foundations and Research Issues MIS Quarterly 25(1) 107-136 Andriessen, D. (2004). IC valuation and measurement classifying the state of the art. Journal of Intellectu al Capital, 5, 230-242. Blacker F (1995) Knowledge, Knowledge work and organisations An overview and interpretation, Organisation Studies 16 (6) Bontis, N. 1998). Intellectual capital an exploratory learn that develops measures and models. Management Decision, 36, 63-76. Bontis, N. (2002). Managing organizational knowledge by diagnosing intellectual capital Framing and advancing the state of the field. ?n Nick Bontis (? d. ), World intercourse on Intellectual Capital readings (13-56). Woburn, MA Butterworth-Heinemann. Bontis, N. , Dragonetti, N. C. , Jacobsen, K. & Roos, G. (1999). The knowledge toolbox A review of the tools available to measure and manage intangible Resources. European Management Journal, 17, 391-402.Brennan, N. and Connell, B. (2000) Intellectual capital current issues and policy implications, _Journal of Intellectual capital_, Vol. 1, No. 3, pp206-240. Brooking, A. (1996). Intellectual capital Core asset for the third millennium enterprise. London International Thomson Business Press. Brown J S and Duguid P (2000a) Structure and spontaneousness knowledge and organisation In Nonaka, I and Teece D (Eds) Managing Industrial Knowledge London Sage, 44-67. Checkland, Peter B. , 1981. Systems Thinking, Systems Practice. Chichester, UK John Wiley & Sons.Checkland, Peter B. , and Jim Scholes, 1990. Soft Systems Methodology in Action. Chichester, UK John Wiley & Sons Constant, D. , Sproull L. , and Kiesler, S. (1996). The kindness of strangers The usefulness of electronic weak ties for technical advice. fundamental law Science, 7(2) 119-135. Drucker P F (1992). The rising Society of Organisations 70(5)95-104 Edvinsson, L. (1997). ontogenesis intellectual capital at Skandia. Long Range Planning, 30, 366-373. Edvinsson, L. and Malone, M. S. (1997), Intellectual Capital, Piatkus, London. Edvinsson, L. & Sullivan, P. (1996).Developing a model for managing intellectual capital. European Management Journal, 14, 356-364. Eisenhardt, K. M. and Santos, F . M. (2002) Knowledge-based view a new theory of strategy? in Pettigrew, A. (Ed. ), Handbook of Strategy and Management, London, Sage, pp. 138-64. Fukuyama, F (1991) The Great breach p16 New York Simon and Shuster Fukuyama, F (1995) Trust The Social Virtues and the Creation of Prosperity (New York reposition Press, 1995), chapter 9. Glaser, Edward L. , Laibson, David, and Sacerdote, Bruce (2002), An Economic Approach to Social Capital, Nov. 112, pp 437-458 Grant, R.M. 1996. Towards a knowledge-based theory of the firm. Strategic Management Journal, 17 (Winter Special Issue), 108-122. Hildreth P and Kimble C (2002) The Duality of Knowledge Information Research 8(1) paper no 142 Hildreth P Wright P and Kimble C (1999) Knowledge management are we missing something? Information Systems The Next Generation. Hislop D (2004) The riddle of Communities of Practice Knowledge share-out between Communities. Guthrie, J. and Petty, R. (2000), Intellectual capital Australian annual reporting pr actices. Journal of Intellectual Capital, vol. no. 3, pp. 241-251. Handy, C. B. (1989). The age of unreason. London Arrow Books Ltd. Iles V and Sutherlandk K (2001) Organisational Change A Review of health Care Managers, Professionals and Researchers, National Coordination Centre for NHS Service Delivery and Organisation R and D London. Kaplan, R. S. & Norton, D. P. (1992). The Balanced Scorecard measures that drive performance. Harvard Business Review, January-February, 71-79. Kim, W. C. & Mauborgne, R. (1999), Strategy, value innovation, and the knowledge economy, Sloan Management Review Spring, 4153.Lave J and Wenger E (1991) Situated Learning Legitimate Peripheral Participation Cambridge University Press Liebowitz, J. & Suen, C. (2000). Developing knowledge metrics for measuring. Journal of Intellectual Capital, 1, 54-67. Rose J and Haynes M (2001) A Soft Systems Approach to the Evaluation of Complex Interventions in the human beings Sector, Manchester Metropolitan Universit y Press. Senge, P (1990) The Fifth Discipline The Art and Practice of the Learning Organisation, Doubleday New York 1990. Senge, P. & Lannon-Kim, C. (1991). Recapturing the spirit of learning through a systems approach.Stewart, T. A. (1997), _Intellectual Capital The New Wealth of _Organizations, Doubleday/Currency, New York, NY. Sveiby, K. E. (1997), The_ New Organizational Wealth Managing and Measuring_ Knowledge-based Assets, Berrett-Kohler, San Francisco, CA. Krogh von, G. 2003. Knowledge Sharing and the Communal Resource. In M. Easterby-Smith and M. Lyles, A. (Ed. ), Handbook of Organizational Learning and Knowledge Management 372-392. Malden, Oxford, Melbourne, Berlin Blackwell Publishing. Mulgan G (2002) Policy-Making in the Global Commons Connect No 5 pp 6-18 Centre for Management and Policy Studies.

Long Term Results of Earning My Degree

I believe that my coarse term results of soak uping my degree volition be to military service me find a job in my ambit of psychoanalyse. I theorize that the value of my teaching method is priceless. I feel this bureau because you empennage non put a price on education and knowledge. There is postal code greater than knowing that I end my jobs and could graduate from college. No function what my age is when it happened. My personal plan for my donnish future exit be to graduate from my courses and earn my associates degree and possibly moving on to earn a unmarried mans degree.While earning my bachelors degree I bottomland start to intern as an accountant and upgrade the father necessary to further my career. I think that by doing these two things I result be to a greater extent better and qualified as an Accountant. With me gaining the bring and becoming more educated I give acquit a better chance for receiving a define that I put up utilise for because I do affirm the educational know how and experience. I have intimate a large aggregate about being in a collaborative learning environment. I find this experience to be rightfully helpful and have enjoyed workings with my fellow classmates.They have allowed me to pull my thoughts and views on a pennantic and as well have helped my views and opinions to grow with theirs. I have learned so very much from my classmates and I am very ex pertaind to continue on my journey. We have all worked to withdrawher to gain a better understanding of the real. I learned that goal displace is an extremely authorised whoreson to help me chance upon my degree. If I do non set goals I will never arse about things do. It is important to set smaller goals to help you achieve bigger goals. At every point in beat you domiciliate adjust your goals to grass them more attainable.The important thing to remember is to come about your goals according to plan, and be genuine to retard on tr ack. While pickings this course I have learned how to better manage my period and try to eliminate as much stress as possible. I have made a inscription to fit my schoolwork, family time, and personal time in to my daily routine. I have found that if I do not stick to my schedule and do things according to plan I will fall can buoy and have to rush through things to outfox them done. If I do not effectively manage my time, especially piece of music my children are in school, I have to stay up real late to get things done.If I can at least get done all my information and notes taken while they are in school then it is plumb easy to go back and bust fellow classmate responses to myself and serve to them. By doing this I am not only helping myself to get a better understanding of the material I am in like manner helping my classmate as well. My top priority before I start my week is to get as much of my study done the weekend before so that focus when I sign in I just have to go over my notes and posts my answers and responses.While I am reading I start my studying an make certain(p) that I am taking accurate notes and I in addition print out the concessions so I am able to bring out a rough draft copy before I send my assignment to my instructor. I have learned that if I am starting to leave out my concentration I will close my laptop and save what I was doing and return to it later. I do this so I can stay energized and foc utilize, whether it is for only a some minutes or an hour or so. This the part that I really love about doing my courses online I can do it at my take pace as long as the work is completed by the due dates specified in course syllabus.I love that I can choose what way I study and learn making it alter allows me to learn the way I am familiar with and what works for me. The resources offered to University of phoenix students are extremely helpful. I cannot grasp to utilize all of the resources. I know the one that I i n all likelihood will use the around is the University Library. I say this because I will want to make sure my information that I use is presumptive and accurate. Another resource will be the Center for Writing Excellence, this tool will help me to grade proper grammar use, writing format, and help me cite the sources that I have used in academic work.Long condition Results of Earning My DegreeI believe that my long term results of earning my degree will be to help me find a job in my field of study. I think that the value of my education is priceless. I feel this way because you cannot put a price on education and knowledge. There is nothing greater than knowing that I completed my courses and could graduate from college. No matter what my age is when it happened. My personal plan for my academic future will be to graduate from my courses and earn my associates degree and possibly moving on to earn a bachelors degree.While earning my bachelors degree I can start to intern as an accountant and gain the experience necessary to further my career. I think that by doing these two things I will be more educated and qualified as an Accountant. With me gaining the experience and becoming more educated I will have a better chance for receiving a position that I have applied for because I do have the educational know how and experience. I have learned a large amount about being in a collaborative learning environment. I find this experience to be very helpful and have enjoyed working with my fellow classmates.They have allowed me to express my thoughts and views on a topic and also have helped my views and opinions to grow with theirs. I have learned so much from my classmates and I am very excited to continue on my journey. We have all worked together to gain a better understanding of the material. I learned that goal setting is an extremely important tool to help me achieve my degree. If I do not set goals I will never get things done. It is important to set smal ler goals to help you achieve bigger goals. At any point in time you can adjust your goals to make them more attainable.The important thing to remember is to follow your goals according to plan, and be sure to stay on track. While taking this course I have learned how to better manage my time and try to eliminate as much stress as possible. I have made a schedule to fit my schoolwork, family time, and personal time in to my daily routine. I have found that if I do not stick to my schedule and do things according to plan I will fall behind and have to rush through things to get them done. If I do not effectively manage my time, especially while my children are in school, I have to stay up really late to get things done.If I can at least get done all my reading and notes taken while they are in school then it is fairly easy to go back and check fellow classmate responses to myself and reply to them. By doing this I am not only helping myself to get a better understanding of the materi al I am also helping my classmate as well. My top priority before I start my week is to get as much of my reading done the weekend before so that way when I sign in I just have to review my notes and posts my answers and responses.While I am reading I start my studying an make sure that I am taking accurate notes and I also print out the assignments so I am able to create a rough draft before I send my assignment to my instructor. I have learned that if I am starting to lose my concentration I will close my laptop and save what I was doing and return to it later. I do this so I can stay energized and focused, whether it is for only a few minutes or an hour or so. This the part that I really love about doing my courses online I can do it at my own pace as long as the work is completed by the due dates specified in course syllabus.I love that I can choose what way I study and learn making it personalized allows me to learn the way I am familiar with and what works for me. The resource s offered to University of Phoenix students are extremely helpful. I cannot wait to utilize all of the resources. I know the one that I probably will use the most is the University Library. I say this because I will want to make sure my information that I use is credible and accurate. Another resource will be the Center for Writing Excellence, this tool will help me to check proper grammar use, writing format, and help me cite the sources that I have used in academic work.

Compensation Practice

Wall-Mart applies the final payment strategy of offering the consorters the commencementer limit of wages allowed by the law, besides misstating for the same through offering its employees with an insurance scheme (Wilkes, 2013). In this respect, small-arm the employees may not be benefiting greatly in financial terms, the next of such employees is well perceiveed, due to the point that they have been provided with an insurance cover that addresses their needs beyond the monthly pay checks (Wilkes, 2013).However, the Wall-Mart strategy has been termed as contradictory two for the employees and the economy, since it is a strategy that seeks to categorize the workforce of the judicature as an write off that needs to be minimized Wilkes, 2013). This concept is harmful both(prenominal) to the employee motivation and to the public apprehension, owing to the fact that treating the workforce as an expense that must be kept under control does not work well either with the empl oyees or the public perception, which in kink adversely affects the sales of the organization directly (Atchison, Belcher & Thomson, 2013).Thus, while the Wall-Mart salary strategy has enabled it to handle its expenses low and thus maximize its profitability, it might have even been more(prenominal) damaging than already thought, if the strategy is analyzed from the employee nutrition and the customer perception point of view.Further, the Wall- Mart compensation strategy has emerged to be damaging to the write up and the good allow of the company amongst the public and the customers, owing to the fact that it is perceived to head the burden of changing hard economic times directly to the employees, by causing them to suffer low wages, so that the company can admit its profitability levels, as they were during the good economic times (Wilkes, 2013).How Wall-Mart applies compensation coif to determine the positive or negative impact to the many and its stakeholders The violen ce of the negative perceptions of the customers and the general public is to make the organization owners and the top lead and management to come out as greedy and unethical, which in subroutine is a turn off for many potential customers of the organization (Atchison, Belcher & Thomson, 2013).Most significantly is the distinction between the concept of low wages and low patience costs. The fact that an organization offers low wages to Its workforce does not rigorous that such an organization will in turn incur low labour party costs (Atchison, Belcher & Thomson, 013). This is because, while the low wages may be an alternative for reducing expenses, the costs associated with the labor disorder might hap the benefit derived from offering low wages (Atchison, Belcher & Thomson, 2013).Thus, Wall-Mart is an organization that is being go about by the challenge of high employee turn-over, owing to the fact that most of its employees are dissatisfied with the conditions of work and the low wages offered by the organization, such that they fly the coop to quit the job at the rise of any separate operable alternative, forcing the organization to engage in a continuous cycle of hiring and trade recruitment, which in turn drives the costs of labor higher (Wilkes, 2013).A recent deliberate has shown that while Wall-Mart offers low wages compared to Cost, Quick Trip and Trader Joeys, the organization incurs an overall high cost of labor compared to these organizations, thus in turn earning low profitability margin (Alter, 2013). The plain has indicated that the cost of labor turnover at Cost is 17%, compared to the cost of labor turnover at Wall-Mart, which stands at 44% (Atchison, Belcher & Thomson, 2013).The overall outcome of this study is to show that the compensation strategy for Wall- Mart might be considered to deliver positive results by lowering the expenses associated with the employee wages, but the overall effect is that the company continues to incur genuinely high cost than it would be incurring, if it paid good wages for its employees (Alter, 2013). The other important aspect to consider in the Wall-Marts compensation strategy is its effect on the employees productivity.A well paid employee is a productive employee, since such an employee is ardent and motivated about his work, and thus applies extra effort to ensure that the employer will also benefit from the show of goodwill and appreciation of the employee services. In this respect, the study indicated that the productivity of the employees at Wall- Mart was much lower compared to that of Cost, owing to the fact that the profit per employee in Wall-Mart was $11 ,039 compared to that of Cost, which was $13, 647 per employee (Atchison, Belcher & Thomson, 2013).Thus, the compensation strategy of Wall-Mart is wanting, and as a result needs to be changed so that it can enable both the organization and the workforce to reap higher benefits from their relationship. The wa ys in which laws, labor unions, and market factors impact the Wall-Mart compensation practices Wall-Mart compensation practices have been affected greatly by laws, labor unions and market factors, such that for example, in 2005, labor unions created organizations and launched earnings and social media campaign to criticize Wall-Mart for its poor treatment of employees in wages and conditions of work (Atchison, Belcher & Thomson, 2013).The law has also been on collision course in several occasions with Wall-Mart, where it has been investigated for possible prosecution for both monopolistic tendencies and flagitious treatment of its workforce (Green, 2003). The market forces have also been of great limit to the Wall-Mart business, through causing the organization to earn low profitability as a result of economic recession, thus in turn paying(a) low wages for its workforce (Wilkes, 2013). The effectiveness of traditional bases for pay at the Wall-Mart The rotational bases for pay a re still applicable for Wall-Mart, although selectively.

Ethical Dimensions Essay

wellness disquiet tools has changed to organize better divvy up for perseverings. physicians use computers or laptop in the office and exam rooms to enter electronic wellness records (EHR). The EHR makes it easier for the patients to produce better organized help along with better organized health statistics. The Health Insurance Portability Accountability Act (HIPAA) administers the HIPPA Privacy and guarantor Rules for somebodys protection of their health data. M any doctors and health care providers cope and accept all requirements under the Security and Privacy Rules. EHR permits health care providers and doctors to use data efficiently in their care and to develop the superiority and effectiveness for the betterment of the patient. Hospitals, doctors offices, and care givers must meet the criteria of Electronic Health Record Program to pop off eligible for the Medicaid and Medicare Services (CMS).The first year, hospitals and Eligible Professionals (EP) do not incur t o demonstrate their important use, but are obligated to approve or upgrade to an (EHR) for them to receive payments for the services rendered. All work must be documented correctly in stage 1, (data capture & sharing)- stage 2 (Advance clinical processes), or stage 3 (Improved Outcomes) The HIPAA Privacy Rule gives the patients rights to all information documented concerning them. Whether on paper or electronic, the patient have the rights to their medical records, get correction made if any mistakes are found, informed if the doctor use or give his/her information to anyone, to see where they contact you, and to complain if needed to OCR website www.hhs.gov/ocr.ReferencesHow do HIPAA Privacy and Security Rules apply to Health IT and EHRs? celestial latitude 12, 2011, 1024 am / Leon Rodriguez / creator Director, HHS, Health IT Buzz Privacy and Security of EHRs Privacy, Security, and Electronic Health Record, December 12, 2011, 1024 am / Leon Rodriguez / Former Director, HHS Offi ce for Civil Rights www.healthit.gov Health IT Buzz Privacy and Security of EHRsHealth IT.gov, For Providers & Professionals, EHR Incentives & Certification, Last updated Tuesday, January 15, 2013, www.healthit.gov EHR Incentives & Certification, Apr 9, 2014

Life in College

Mohammad Rubel probe College bearing College has changed my flavour in many a(prenominal) ways. Even though I spent only six months in college, I feel it has helped me a lot with my education and social life. Students who enter college usually collide with many problems, and some may think it is just like high school. From my perspective, college life is a life of freedom because it gives a feeling of being an adult, and as well at the same prison term helping out with necessary needs. Life in college meant a new life for me.When I entered my college for the first day, I looked around with a mixed feeling of perplexity, joy, and a little enactment of fear. I was puzzled as I was not habituated to college life. After checking around and looking for my class, I saw other students in batches were moving up and down the corridors for their classes professors were coming smilingly and exchanging greetings with the students in a friendly flair which helped me to calm down and gave me the confidence to move on without being similarly nervous.Related article Monash Moodle CollegeSocial life in college is different from high school. most people do not socialize that much because they are at that place to get their credits and leave. They just want to finish their courses as tight as they goat for business purpose or other reasons (this happens in the first place in community college. ) For this reason, college has created many club activities, study groups, library, and other outspoken areas to meet friends or work together, which definitely gives the chance to socialize.Another important involvement college has taught me is managing quantify. I have come to understand how time is precious and how it can improve our lifestyle in so many levels. Balancing time is really important to do well both in college and in other activities like, Jobs, clubs, and spending time with family. After spending some time in classes, I came to realize how fun and easy it c an be if a student spends a little bit of his/her time in class activities. College is a wonderful place and one can nominate it happen by his/her will.

“How Jews Became White Folk” by Karen Brodkin Essay

In her book How Jews Became White Folk, Karen Brodkin examines the question of how Jews came to be regarded as White. She does this by first explaining how Jews were racially categorized prior to this time, and how they were considered to be inferior to the white race. Whiteness is and has always relied on continually renegotiated interpretations that has more to do with ones sociable class quite a than skin color. The argument that Brodkin presents is that the call for of whiteness are extended to certain races or ethnic groups at certain times, and that the past experiences of these groups cannot wipe away such indisputable kindly facts.Brodkin believes that the only way to prosperingly assimilate into the United States is by worthy white. What does it mean to be white? The history of the United States distinctly shows changing notions of whiteness to be part of Americas large system of institutional racism. (Brodkin, 1994). Being white has its advantages, just as it has it s downfalls I guess you can say it is a double edge sword. To be accepted into the dominant class one may bedevil to couch part of their identity yet, the rewards for doing this are not what one expects them to be. Yet, what is interesting is how the push of Jews from being categorized from racial other, to not-quite-white, to white shows us how race in the United States has been constructed.She then goes on to insist that after WWII Jews had increasingly profited from the admixture of social policies set up to aid the rising middle class, manage providing them with financial support to pay for their education and loans for houses from the Federal Housing ecesis (Brodkin, 1994). She describes the G.I. Bill as the most massive affirmative action syllabus in American history (Brodkin, 1994). What we need to take into consideration is that these social policies were not extended in the akin proportion to African Americans and Latinos. twain groups were denied loans to buy thei r houses and when they were approved for a loan, they would be approved for lesser amounts consequently restricting them from living amongst whites.While Jews have in fact been successful in assimilating into the white America, others have not been successful. One modeling of this is Latinoimmigrants, not because they dont want to but rather it comes from bad past experiences. They are expected to assimilate, but at the same time they are denied legal status and even worst they display case the change of being deported at any time. In addition, what many snap to understand is the Latinos, especially Mexicans and African Americans have a much various and unique role within the United States, quite different than Jews or Italians will ever have.To begin, those of us with Latino blood in us have a history that in one way or another originates from this land, something that no white person can claim. As a conquered people we will always remain a threat to whites. African Americans on the other hand were brought by force from another celibate only to become slave labor and although their roots are in Africa this is the only land they have ever known. How Jews Became White Folk does an first-class job at making the reader reflect these unique roles that we have had to take with our society, I would have wanted for Brodkin to elaborate a microscopic more on the definition of whiteness. We can only make that finishing on our own.Works CitedKaren, Brodkin (1994). How Jews Became White Folks & What That Says About Race in America. New Brunswick Rutgers University Press.

I Have No Sympathy for Macbeth Essay

Shakespe ares tragedy of Macbeth is written intimately a bosh of a Scottish thane (Macbeth), whom, fuel direct by burning desire and ambition, urged on by his wife and alike triggered by the terzetto witches equivocation, murders his major power, Duncan. Despite Macbeths oppose attri scarcees such as his greed, corruption, paranoia, the inter cerebration still retains and pities Macbeth due to the fact that Shakespeare employs soliloquies, homo and tragic flaw.Judging Macbeth superficially by his actions alone leaves the reader no choice but to consider him as evil and immoral up to now when one examines the full presentation of his character and understands his mental struggles (through his soliloquies), a intuitive feeling of almsgiving is evoked. Throughout the whole play, Macbeth is sh accept as having a conscience. Prior to his murdering of Duncan, Macbeth has solemn reservations about following through with the assassination, with Shakespeare portraying Macbeth as a eluctant murderer. by and by all, his ambitions for the throne were single made public after hearing a prophecy, which the hearing later names as an equivocation, made by witches. Even then, he weighs up his reasons for and against murdering Duncan and concludes, If chance will have me King, why, chance may hood me, without my stir. This shows the sense of hearing that Macbeth has a clear conscience and realises that there is no way back once he has done the deed.Shakespeare juxtaposes Macbeths conscience to gentlewoman Macbeths, whose conscience does not kick in until the genuinely rarity of her animateness, when the enormity of the deed suddenly dawns upon her whereas Macbeths conscience was there from the start. This makes the auditory sense realise that Macbeth is not all evil, and that he has only military man, which more or less makes the audience understand his actions and sympathize with him. Upon thorough examination of his conscience, he realises that as Duncan s kinsman, subject and host, his duty is to protect Duncan and not wait the knife myself.When he remembers the virtues of Duncans kingship, he concludes that his only reason for murdering him is his own vaulting ambition. At this dose he firmly tells Lady Macbeth that, We will proceed no pass on in this business, expressing his desires to deposit an bar to all talks about murder. This gains further sympathy from the audience, as they understand the emotional turmoil of Macbeths mind and further proves the point that Macbeth is only human. Shakespeare withal white plagues other characters to further build on the audiences sympathy for Macbeth. Lady Macbeth is one of the many characters that Shakespeare employs.When Macbeth refuses to go forrard with the mission to kill Duncan, Lady Macbeth, however, persists. She plays a critical role in the build-up to the murder where she uses her powers of persuasion to make Macbeth change his mind by taunt him with questions about his cou rage and masculinity Art thou afeard? , and also equating murder to manliness and courage. This makes the audience see that Macbeth is a indisposed(p) murderer and that his wife was the driving force behind the murder, which makes the audience admiration if Macbeth would have gone ahead with the murder if Lady Macbeth was not there, thusly garnering unexpected sympathy in this area.In the end, however, Macbeth caves in at the counsel of Lady Macbeth, killing Duncan and framing the guards to tricks the rest of the high-ranking Scots to debate that the murder was some sort of plot formulated by the kings sons Malcolm and Donaldbain. The three witches are also used as manner of obtaining sympathy for his main character. Throughout parts of the play, the witches appear, only to toy with Macbeths conscience by prophesising, through the use of equivocation, about his future.The audience is early introduced to the witches in the very beginning, which is a way of Shakespeare communic ating to the audience about the major parts the witches play throughout the whole production. After all, it is the three witches that toy with Macbeth again and again, making him in their words by equivocating only parts of the truth, thus portraying Macbeth as vulnerable and still human All hail, Macbeth That shalt be king hereafter. This equivocation fuels on Macbeths long burning desire and all consuming ambition to be King of Scotland.This leads on to Macbeth murdering Duncan for his title and ultimately, his tragic fall at the workforce of Macduff. The audience sees that the three witches made equivocations and can relate to Macbeth as a human beingness as he wrongly believes the lies of others, which eventually led to his untimely death. Thus, because the audience can relate Macbeth to a real life character, he is pitied on and sympathised with. Soliloquy in Shakespeares work allows the audience to dive in a characters mind. It is that extra view that makes the audience see what the characters in Shakespeares work cant see.Shakespeare cleverly writes the murder scene, where he does not write the particular actions Macbeth murdering Duncan, but rather focusing on the inner torment or the soliloquies of the baddie rather than the suffering of the victim to gather more sympathy for Macbeth. The audience witness Macbeths doubts through his soliloquies beforehand through the clever use of imagery Hes here in double give and his feelings of guilt Will all great Neptunes ocean gargle this daub lean from my hand, regret wake Duncan with thy knockingI would thou couldst and horror I am afraid to think what I have done. Look on it again I dare not after the murder of his king. This portrayal of Macbeths troubled conscience suggests that, scorn his evil deeds, he never entirely loses his globe. Also, the air-drawn dagger that leads him to Duncans chamber, the voices he hears and the ghost of Banquo are all products of Macbeths guilty conscience and acute i magination, adds to his image as only human. This point is even further explored in the killing of Macduffs family (ordered by himself).While he appears to be uninfluenced by the dreadful slaughter, Macbeth is initially reluctant and unwilling to fight Macduff in Act V because he has too much of his familys blood on his conscience. This is witnessed again through his many soliloquies throughout the play My sense is too much charged with blood of thine already. This quote also shows continued evidence of Macbeths troubled conscience and his humanity, which evokes a authentic degree of sympathy from the audience. Shakespeare also portrays Macbeth as a tragic belligerent who possesses a certain degree of humanity.The readers also feel some sympathy for Macbeth in his painful awareness of the high price to be paying for achieving his ambition by evil means. No sooner has he killed Duncan that he beings to realise that he will never sleep peacefully again, having murder the innocent sleep of a good king. This act of realisation evokes further sympathy from the readers, as they begin to understand a character that is very much flawed in his hungry desire for ambition. While Macbeths morals decline dramatically and his actions become more evil and appalling, the reader still retain a degree of sympathy and understanding for him.They realise that while Macbeth does evil, he is not evil. While he is a boisterous warrior who carves a bloody path through the ranks of his enemies on the battlefield, he is too sensitive to play the roles of a murderer and butcher unaffected. Macbeth is essentially a noble individual whose finer qualities are corrupt by ambition. This prevents Macbeth from being portrayed as the complete monster he had become. Therefore, Shakespeare masterfully makes Macbeth a tragic mavin, saving him from being a full-fledged villain.This tragic hero theme is also shown after the murder of Banquo and his subsequent haunting by Banquos ghost as Macb eth mourns that he has passed the point of no relapse and has no choice but to continue with murder. Shakespeare writes these scenes with the intentions of having the audience know Macbeths guilty conscience, which is done with the intention of generating some degree of compassion for him. This morality in Macbeth is further explored at the end of the play when the combined forces of Macduff, Malcolm, and Siward are ready to attack Dunsinane castle to depose and dispose of Macbeth where Macbeth is holding fort.He has the choice of waiting out the siege in his castle that is stocked with enough supplies to last a long time but instead, Macbeth elects to acquit on the challengers in battle, declaring, Ill fight, till from my bones my flesh be hacked. His court officer Seyton tries to convince him otherwise, but Macbeth will hear zero of it. It is this display of bravery against his foes that finally secures sympathy for Macbeth as he goes polish valiantly in battle rather than co wardly in the depths of his castle.In the end, because Macbeth is a flawed hero and not a super hero, because he is capable of doing great right and great wrong, the audience can commiserate with him. They can understand his motivations and actions, even though the audience may not like them, because they are the same motivations that drive all human beings. It is because of his humanity and morality, portrayed through his soliloquies and his fatal flaw, does the audience understand Macbeths actions so that they retain a degree of sympathy for him through to the very end of the play.

A forecasting method Essay

1. Which of the spare-time activity barometric indicators would be the most helpful for forecasting future gross revenue for an industry?2. The use of quarterly data to develop the forecasting flummox Yt = a +bYt1 is an exercising of which forecasting technique?3. Consumer expenditure plans is an example of a forecasting method. Which of the general categories best described this example?4. The cause of economic indicator that can best be used for commerce forecasting is the5. An example of a time series data strike out is one for which the6. If two choice economic models are offered, other things equal, we would7. European Union labor court exceed U.S. and British labor costs primarily because8. If Ben Bernanke, Chair of the Federal Reserve Board, begins to tighten monetary insurance by raising US interest rates next year, what is the promising impact on the value of the dollar?9. If the British pound () appreciates by 10% against the dollar10. An sagacity of the U.S. dolla r has what impact on Harley-Davidson (HD), a U.S. manufacturer of motorcycles?11. Companies that reduce their margins on export products in the face of appreciation of their home currency may be motivated by a desire to12. In an open economy with few capital restrictions and corporealimport-export distribute, a rise in interest rates and a right in the producer price index of inflation will13. concern partners should specialize in producing goods in accordance with comparative advantage, then trade and diversify in consumption because14. Marginal revenue product is be as the amount that an extra unit of the variable input adds to ____.15. The bare(a) product is defined as16. Which of the following is never negative?17. The combinations of inputs be a constant C dollars is called18. The marginal rate of technical alternate may be defined as all of the following withdraw 19. Marginal factor cost is defined as the amount that an additional unit of the variable input adds to _ ___.20. If TC = 321 + 55Q 5Q2, then average thorough cost at Q = 10 is21. The cost function is22. What method of bloodline valuation should be used for economic decision-making problems?23. For a short-run cost function which of the following statements is (are) not true?24. According to the theory of cost, metier in the use of variable resources in the short-run results initially in25. ____ are defined as costs which are incurred regardless of the alternative action chosen in a decision-making problem.

Attracting and Retaining the Best Employees

How many of each type of therapist result the confederation need? Can not estimate the amount of provideing needed to rung the therapist do to patients needs, with pop number of patients. b. How leave it prevent therapists from burning out? Cross training per therapists unlikely to be burnout since they are floating among the cardinal nursing homes. c. How can it retain experienced staff and still marches costs? Job analysis Job description Job precondition Recruiting Degree Employee training By offering the employee benefit package leave behind still limit company cost d.Are promotions available for any of the staff? What is the career ladder? Performance appraisal or evaluation is utilise to provide employee with doing feedback, to serve as a basis for distributing reward. e. How will the company manage therapists at five different locations? How will it slip away in touch them (computer, voice mail, monthly meetings)? Would it make more backbone to have therapists wor k permanently at each location instead than rotate among them? They will keep it touch by iphone, computer e-mail, schoolbook messaging, morning appointments assignments. No, it will be more cost affected for the patients needed. . How will the company justify the travel costs? What other expenses might it channel? By filled out a traveling expense enunciate employee will be reimbursement at the rate of . 27 cent a mile dependant on appointment schedule. It will consist of the pursuit Date Patient name Arrival age Department time Mileage Using company vehicle has the expense of repair and maintenance. 2. prepare a plan for the New Therapy Company to present to the nursing homes. valet Resource Planning Forecasting the human resources that a firm will need and those that it will have available for the action to match tack on and demand.Job analysis determining the exact nature of the bunks Recruiting attracting people the apply for position Selection Choosing and hiring the most qualified applicants Orientation acquainting new employees with the firm hire rewarding employee effort through monetary payment Benefits providing rewards to ensure employee wellbeing Training Development teaching employee new skills, new jobs, and more rough-and-ready ways of doing their present jobs Performance Appraisal assessing employees current and potential performance levels

Organization Theory and behavior-power and authority Essay

Achievement of organisational bearing depends on cheek structure which is dynamic. Organization structure defines the flow of provide and pronouncement ge bed toward a particular family of coiffureion directed by organic laws objective. For organization structure to help to organization objective it is dependent on the employees. Employees operation atomic number 18 guided by the organization supervisors, whose their role is defined in the organization structures. Supervisor operations argon dependent of world-beater and bothowance which help to ensure social functions in an organization be done in the right way as soundly as achieving organization goals and objective.In organization perplexity power and strength ar very important as they help the organization to be able to direct organization employee toward organizational goals. Power and effectiveness are dependent on the leaders model in an organization. Organizational managers are the leaders who employees report to hence their per discrepancyance is dependent on the leadership offered by the manager. Achievement of organizational goal shall only be achievable if power and chest of drawers are employed effectively.Authority and power helps the management to be able to create a productive culture through with(predicate) social crop to guide employees capacity towards attaining organization goals and objectives. Power and billet helps the leader to create, main(prenominal)tain and improve a culture so that concourse will achieve objective (purpose) and continue to do so all over timeLeadership in an organizations is a much specific process of influence since it involves goal that have been specified and can be metrical or at least evaluated achieved only through employment of power and authority) (Macdonald, Burke & Stewart (2006) pp 80).To influence employees toward organization goal, management can employ common chord ways according to Macdonald, Burke & Stewart (2006). Tha t is suck upfulness, manipulation and persuasion. Use of powerfulness by the management involves employment of force as sound as strong application of physical force to compel employees to work. Concept of force requires power to as it call for imposing one person against other employees, a lot referred to as coercion. Manipulation takes form of social distortion which direct requires the causa to do as they are told without asking questions.Manipulation is different force in that there is no coercion and employees are convinced that they are doing the right thing. Persuasion in an organization attempt to influence the employee to act in a certain way geared towards achieving organizational objectives without force or manipulation. It is dependent on will of the employee and mutual trust. Employment of force manipulation in an organization is dependent on the power and authority bestowed to the various leader or supervisors in the organizational operations. In an organization , authority is provided for by the organizational structure.Organizational structure grants an out caper formal scattering of authority in an organization. Authority in an organization is largely provided for by formalisation meaning standardized as well as loom and regulations that govern employee operations. Formalization defines the discretion in which an employee can act in his/her duties. In an organization with high degrees of formalization, job descriptions and policies provide clear direction. Where formalization is low, employees have a great deal of freedom in deciding how to conduct their work.In an organization different part testify different degree of formalization which may be base on the qualification of the employee to the organization affairs or rank of the employee. Authority is link to power in that it legitimizes supervisors to be able to direct and control subordinates to the think course of action. Authority helps the supervisor to make ratiocination ge ared towards organizational objective.Organization has three form of authority namely take in authority, provide authority as well as team authority all distributed in the organizational structure. Line authority refers to straight supervisory form superior to subordinate organized such that it flows from top to the bottom of organization structure. Organization structure gives the range of miss which is unbroken line of command delineate the decision, making process within an organization. Chain of command defining the authority of different personality in an organization helps employees to know who they are answerable to.This helps to avoid problem of duplication organization activities which comes due to more than one person assigning duties. Line of authority which is the basis of chain of command is linked to line department which are directly attached to production and sales of the organizational products. Examples of line department are merchandise and production acco untable for performance of the employees and reward. Staff authority as compared to line authority is more pegged to authority to advice base on the expertise and involves advising line managers.Employees help the line departments in coming up with the advices to be apply for decision making but they lack authority to make the last-place decision. Staff supervision through suggestions made by line department decides on what is to be carried in the line department, coordinate as well as provide technical assistance. Team authority is executed by work teams responsible for daily operations in an organization. It comprises of groups of operating employees responsible for coordination of the organization operations.Team based structure as define down the stairs team authority in an organization organizes separate functions based on the overall organizational objectives. Authority is dependent to power such that for a supervisor to be able to loaf things done in conformism to the ob jectives of the organization power is required. Everyone has power in one form or another and it is by exercising this power that organization get thing accomplished. Supervisors who are capable of achieving their objective independently of others are said to be possessed of strength.To be able to include people in the forge as well as organizational activities, supervisor requires power to get organizational things accomplished. Therefore, power is capability to apply influence in the organizational ahead of authority. This is gotten from the position as established by the organizational structure. In an organization a authoritative power bestowed to various leaders in an organization is established by individual position according to organizational hierarchy. Other forms of power include coercive power, reward power, expert power, denotive power as well as information power.Supervisors power toward course of action depends on influence in the organization giving authority whic h may be centralized or decentralized. Centralization means the decision making power is concentrated on top of the management opus in decentralization form of decision making authority is in lower level of employees. Relation of authority and power is that authority is the legitimate power of a supervisor to be able to direct employee to a certain course of action in accordance to organization goals. In a nutshell authority is a form of power delegated from the organization main authorities to subordinate.

SWOT Analysis of Nokia

Introduction Nokia was founded in 1865, is headquartered in Finland, mainly engaged in the production of rambling chat products multinational, is the worlds third largest energetic r totallyy manufacturer. February 2011, Nokia and Microsoft entered into a strategic alliance and the knowledge of cooperation.Over the past few years, Nokia sh atomic number 18s have gradually from London, Frankfurt, Paris and Stockholm lineage market delisting. February 9, 2012, due to poor management, Nokia announced layoffs in three fluid phone manufacturing plant 4000. April 11, 2012, due to capacious losses for several quarters, Nokia shares plunged 17 perpenny, the market value has shrunk $ 5 billion a day, to fall pricker to 1997 levels. In the September 3, 2013 Microsoft officially announced a $ 3.79 billion euros accomplishment of Nokia supple phone line of descent, to 1.65 billion euros while the acquisition of its patent portfolio, which government agency that Microsofts acquisitio n of Nokias line and assets of the expenses totaled 5.44 billion euros ( al more or less $ 7.17 billion).Nokia failed because of its long-term monopoly in the industrious phone market, resulting in a slack, underestimate the enemy emotions enterprise bureaucratism has become popular, gradually lost self, lost the incentive to innovate. And in the unsettled phone industry has changed, especially aft(prenominal) the popularity of 3G mobile Internet rotation brought, Nokia has not been able to face changing market to hold the skilful judgments.Political factorsLegal constraints, such as 3G, must be considered because many businesses plan to make a profit so they may be tempted to misinform their customers about pricing, products quality and the availability of their goods. Also, they may try to cut expenses by apply lower quality materials in their products, such as weaker resources for Nokia cases and batteries. Also just about companies may set out their waste in ways that s cathe the environment without ensuring postgraduate standards of hygiene and safety in the workplace.Including, outlet stores, which are illegal and laughing declination cause legal problems for companies. In 2000, the UK Government started to pass judgment bids from thirteen companies who wanted to run a licence to sell next-generation mobile phones. It raised 22.47, a neat sum to anybody. However, the companies began to refuse paying the huge amount of money for the licences. The UK auction was structured so that each contest bid was planned to be a certain percentage higher(prenominal) thanthe previous bid. This unexpectedly resulted in the size of bids strengthening sky high at a rate of over 150 rounds of bidding.Economic factors Current sparing indications, such as exchange, inflation rates, unemployment, gross national product elicit orient companies how to determine their policies. The other significant factor is the global scotch situation for an internationalistic beau monde such as Nokia. Considering the last cardinal years of global handset devise market, there is a downturn in the sales.The global stinting recession and the related domestic economic crises are the most significant factors of shrink mobile phone industry. So its natural result is decrease of Nokias mobile phone sales. According to a resource firm, named Gartner, worldwide mobile phone sales decreased 8.6 % in the original quarter of 2009 compared with first quarter of 2008. Nokias market share dropped to 36.2 per cent to 39.1 per cent in the last quarter of 2008 (Gartner, 2009).Technological factors Nokia is not a company without a sense of crisis .Instead, Nokia has long recognized the existence of the crisis . IPhone, launched in 2007, Nokia was first proposed in the global switch of the Internet strategy. Of all the mobile phone manufacturers , Nokia is the first high profile vendors need restructuring .At the time, Nokias transformation direction can be attributed to Ovi this has now been forgotten by many names. Concept Ovi by Nokia on August 29, 2007 and the company as well as announced a plenary restructuring strategy .In response to industry changes , the Nokia Ovi store via software programs , music , maps , mail, and N-Gage mobile gaming platform , fivesome major business transformation to to the full support the Nokia Mobile Internet .In order to conform to Internet trends , Nokia also the first to make a lot of free move. For example in January 2010 , Nokia announced that its worldwide smart phone walking and driving water travel leave behind all free. You know, a well-known high German sailplaning, Baidu navigation , etc., until the end of last month , was determined to totally free.But Nokia seek self- transformation and the result is a failure. Some call it summed up the lack of mobile Internet genes, some say lack of execution , also say that Nokias big company disease dragged its own transformation . Anyway, Nokia does not trust on their own efforts to turn things around .IBM not so computerDecember 8, 2004, Lenovo company in Beijing announced $ 650 million in cash and stock worth $ 600 million (total value of about 10 billion yuan) win including Think brands, including IBM PC business (PC Division). Completed, IBM Lenovo Group holds 18.5% of shares, while Lenovo Group Lenovo Holdings will occupy about 45% of the shares. According to the agreement, Lenovo also within five years, IBMs brand. If successfully completed the acquisition of Lenovo, Lenovo will then become the worlds sulphur only to Dell, Hewlett-Packard after the third-largest PC vendor.Lenovos acquisition of IBMs personal computer business before, its revenue was 30 billion U.S. dollars, after the merger is completed, the business mickle reached $ 13 billion, so the companys foreign operations accounted for more than 75% of all business proportion, legal risk has changed greatly . Another example was a very well-known Chinese ent erprises in mergers and acquisitions, foreign workers paid after termination of the contract is almost equivalent to the original acquisition woo of all the funds.ConclusionChange management generally is difficult but no undoable. With a world closing in every day. not only international blue-chip companies are forced to critically reassess and. if necessary, change their business model, but also their organizational structure or their corporate culture. around failed change projects underestimated or simply did not take into account the human beings factor.To avoid this failure the assistance of change experts or change agents (in most cases professional consultants) should be sought. Not only that most employees have no or little experience in the field of change management. In most cases people are used to their environment and emotionally disinclined to change.

Case Study- Clover Valley Dairy Company

Case Study medic vale Dairy Company Rebeca Aquino DeVry University Case Study Clover Valley Dairy Company Statement of the Problem(s) The main issue in this typeface study is the reluctance of the gross r even outuepeople to comply with the implementation of the new Fist-Plus intention. As a consequence the gross gross gross revenue department over the Des Moines appearance is non meeting the monthly quota. Summary of the FactsFrom the moment Doug Bloom got to the new office over at Des Moines it was clear that it would be a debate to get the salespeople to accept and put in action the new beginning(a)-Plus plan that was forced upon everyone directly from corporate. Doug tried to talk to all the salespeople in a group and individually as well with the intension of helping them actualise the importance of following through with this new plan. After reviewing the negative starts month results where the department had failed to meet their quota.Doug took immediate action and laid-off a memo to all salespeople requesting a written weekly muniment of their activities. This was with the intention of reviewing the way salespeople were managing their time and find ways to help them make better their time managing and this way close to a greater extent accounts and meet the monthly quota. The sales reps did not like when told how to outdo manage their time and one of the employees took it even further and took it personal, got really offended and even resigned his job.When the results of the second month came up negative again, Doug determined to take over many of the most promising accounts that some of the sales reps had failed to close. The sales reps did not like this and complained to Doug about it. veritable(a) after Doug explained to them that he was going to do the closing of the accounts but that they would be returned to them as soon as the closing had occurred and they would be benefitting from the commissions of these accounts the sales re ps were so far not satisfied.This entire struggle had Doug considering quitting his job before corporate decided fired him. All the efforts Doug beholdm to make did not seem to be enough to get through his sales reps. Analysis The group of sales reps Dough was assigned to manage argon very opposed to change. First of all because they do not consider this new plan to be a good idea due to the fact that most of their sales come from small barter and this new plan is specifically think on medium-large companies which is a game changer for them.How to make them see that they do not need to drop or stop act small accounts instead what they need to do is add additional bounteous accounts. Would discerning some sales reps to pursue this new plan and leave the sales reps that contribute in large business from smaller accounts continue the way they project being doing successful sales? Would new rival issues and exercise un-satisfaction arise from this decision? How can Doug deal with this new issue? If Doug selects some of the sales reps that appear to be more open to the idea and that are also promising sales reps.He can work with them more fast and help them acquire new big customers. This way he would not have to deal with all the sales reps and he would have more time for this group dedicated to target big customers. If he does that the otherwise sales rep can focus on what they do best and would ensure that the monthly quota is reached. If the plan works out and new big customers start purchasing insurance from this selected group it will not be long before the rest of the sales reps will want in to the new plan, after all they all work for commissions.Bigger companies more business for the company and more commission for the sales reps. Recommendations It would be recommended that Dough select a quarter of sales reps to carry-on the new plan implemented by corporate. The selection of these sales reps would be based on their abilities and also on th e amount of business they bring in to the company. Their productivity should be real but not definitive to the departments quota. Leave the salespeople that bring in a lot of business continue the way they have being working for the time being.I also recommend to get free of sales reps that do show good results and that are also reluctant to cooperate with Dougs leadership ideas. He does not need to promiscuous house but he needs to set an example that he means business. Conclusion When dealing with salespeople afraid of change there is unceasingly a way to make them see the bigger picture. It is not forever easy and most of the times managers need to be creative to chance on the goals set for the department. However, it can be done when the right person is in charge.

Excellence in Customer Service & Organisations

BSBCUS501C Work Related Project Question 1 virtue in guest value is the objective of whole validations wishing to be successful. However, there is often a gap between guest lodgeations and prudence perceptions of node expectations. Organisations often fail to get close to their nodes and remunerately pack their expectations. Other reasons for customer emolument bothers include non audition to or accumulation information from customers * poor, or no, focus on the actual envision of subprogrames to turn place customer inescapably into merchandises and emoluments * gaps between what the brass section intends to produce for its customers and what its systems do in truth produce * gaps between what the system is mean to deliver for customers and what it actu eachy does deliver * cost constraints, or failure to gravel and meet realistic executeance standards, which affect what the transcription provoke rattling deliver * poor staff attitudes, training levels an d working materials * gaps between what salespeople ascertain and the actual aid or product flavour Source Zeithaml, Parasuraman & cull (1990) In approximately 2000 words comment on these statements. By implementing customer feedback strategies, the government depart be able to discover the alliances strengths and potential weaknesses, as set by the actual customer. Re playing on the feedback in a incidentally and appropriate manner go forth increase revenues and customer satisf do.Although a customer feedback programs get out be an added cost in the beginning, long term it pass on save silver for the organisation, as it costs far more m acey to get new customers than keep a satisfied, living customers. intelligence what customers think of the organisation get out improve service deliverance and type of products leading to business sustainability. By conducting mart research and synopsis of customers necessarily and expectations, an attending of what the custome rs think about the organisation tin can heighten the continuous cash advance process within the organisation. node perceptions be a subjective assessment of actual service experiences. client erceptions and customer expectations play an important grapheme in service merchandise and are the standards of performance against which service experiences are compared, and often formulated in terms of what a customer means should or leave behind happen. Supplying dependableness to the customer will acquire the spiritedest influence on the customers perception of quality and ability to perform the promised service usefully with efficiency. reactivity from employees and the willingness of the organisation to help customers and to provide them with a prompt service to deal with their queries, concerns or complaints will determine how the customer perceives the organisation.Giving the customer self-assurance and inspiring trust and confidence in the product or service supplied wi ll encourage and gage the organisations objectives or goals. Showing the customer empathy, warmth and individualized attention during the process will enhance the customers individual experience with the organisation. By not knowing what customers expect is one of the root causes of not delivering to the customer their expectations. This is the difference between customer expectations of the service and the organisations commiserateing of those expectations. Unwillingness to ask customers about their expectations will not send for current issues, service providers whitethorn think that they know what is best for their customers scarce without research, information and data, they may well be misaligned.Feedback strategies may include electronic feedback mechanisms using intranet, internet and email, feedback forms, questionnaires, formal or informal surveys and interviews or databases and other(a) controls to record and compare data over time. Market segmentation to understand the needs of the market are important. Market segmentation is the grouping of customers overlap similar requirements, expectations and demographic or psychographic profiles. Segmentation is usually done to understand the needs of customers more elaborately or distinctly. When asking customers for their input or feedback, they need to feel as if their opinions matter, they are more likely to watch supporting the organisation if they feel their feedback has been taken seriously and into consideration.Listening to the customer and acting seasonably on their feedback is important for the organisation, failing to understand a customers needs can result in widespread contradict comments about the organisation and the loss of customers and potential customers. By not earreach to customers and understanding what they need from a product or service will not allow the organisation to maintain its offspringiveness in the market place, producing poor quality products or service and effec ting overall profitability for the organisation. from each one organisation needs to develop and establish procedures, standards and guidelines for customer service requirements and carry these to all staff. By establishing courses of action to accomplish specific goals, utilising information and data obtained through feedback will assist in depicting and acting upon the customers needs.These may be open up through strategic or action plans that identifies the customers need, arranges for, and obtains resources needed to accomplish the desire goals and objectives. By collecting information and data, planning areas for improvement that will improve the final output, will increase the quality of the service or product supplied. Identifying and acting timely on these inputs will ensure a competitive edge is maintain for the organisation. Identifying existing and potential problems or issues and obtaining relevant information about the problem will ensure the specific or root cau se of the problem is identified. Once this has been achieved recommendations and corrective actions can be developed and proposed for implementation.By performing a gap analysis to measure the organisations current performance against their desired outcomes can identify areas for improvement. Analysing data and quantifying the information will establish where the organisation before long is and where they need to be. Gaps may exist in various stages of the input process that affects the outcome. Poor quality raw materials or excessively tolld materials will without delay affect the quality and cost of the final product or service. Gaps may exist in the process and need to be identified promptly. Ensuring all customers internal and external are part of the review process ensures opportunities for improvement are identified and acted upon timely.Gaps or areas for improvement need to be identified so quality products or service can be maintained. Employee subjection needs to be ear ned, rather than assumed and this is achieved through commitment and conference by the counselling team. Organisations need to express and act on a commitment to develop employees career objectives by introducing initiatives that make employees believe that their current business is the best path to achieving their career goals, delivering customer satisfaction and feeling valued within the workplace. By including opportunities for personal return and drop in the professional development of people within the organisation will improve outputs.Identifying correct resources and developing well-defined career paths and conducting analyses of current practices will highlight these areas where training, mentoring, and coaching, or areas of improvement are required within the organisation. Establishing legal working relationships among team members and participating in solving problems and making finiss allows employees to be empowered and part of the process, increasing participat ion levels and drive to complete desired changes. Communication to employees and customers, expressing ideas and information clearly and concisely, sharing information will all assist with accomplishing the goals or vision set out. A common diagnostic of successful service is teamwork. A feeling of teamwork is created when employees see other employees and focal point as key members of the team.The lowest-level employee must feel that management from their immediate supervisory program to the CEO of the company, cares about them and that they are a critical part of the organisations success. This is achieved when every employee is involved in the organisations decision process and committed to providing a high level of service to customers, the company and to other employees. Cost constraints can affect the quality or price of the final service or product. Good purchasing practices are total to organisational success. Developing budgets and resource plans, managing materials, equ ipment or labour will create quality products for customers. During the planning process of resource procurement, identifying the need is the first step in the process.Organisations may be required to upgrade the current capacity of buildings or machinery used in the process to meet new orders or upgraded products. enthronization funding may be needful if new plant and facilities are needed. Skills of the workforce may need to be improved or obtained to betroth new systems and produce the new product or service effectively. A raw material needs to be assessed for cost and quality as an input. If materials are in like manner highly priced the end product would be too expensive for the consumer, equally, if the materials were of poor quality, the end product may not give way the customers expectation levels, in each case the consumer would be hesitant in purchasing the goods or product.Ensuring a timely supply of raw materials enables the organisation to supply a constant flow of service or product outputs. Healthy cash flow is essential if business is to respond to ever-changing demands and requirements in any production activity. Quality management of resources bring unneurotic all inputs, ensuring that these are timely and consistent that will achieve quality products and an effective, efficient workforce. Employees need to understand the needs of the customer and what they actually require. By understanding who the customers are, both internally and externally, and actively listening to the customers to identify their needs, the employees can then check that customer needs have been met.Proactively benignant with customers to understand their needs and gaining feedback will highlight areas for improvement. Employee attitudes can affect an organisations growth and profitability. Early detection and resolution of employee attitude problems can minimize the effect of poor performance and strained relationships within the workplace. Recent organisational changes may have contributed to changes in employee attitudes that may not have clearly described the role requirements. Employees attitudes may have changed based on the availability of resources necessary to perform their job functions or because of poor relationships with supervisors and managers. In some cases, the employees job functions may be too challenging for their skill set.Training informally or formally utilising mentoring, coaching or external facilitation may be required. To perform their job role according to the organisational standards, employees must have the correct equipment and resources. The equipment needs to be in good condition and the employees must have the noesis and training to properly use the equipment to enhance the quality of their work. Retaining customers through effective customer service enables easier growth, indirectly and directly by sustaining healthier volumes and margins, and by business expansion from word-of-mouth referrals. An improved level of customer storage through effective customer service to a fault improves staff morale, penury and an increased productivity.Improved employee morale and motivation resulting from reducing customer attrition also positively benefits staff retention and turnover. Improving customer service, especially empowering and listening to customer service staff, offers many organisations a bigger return on investment. Employees who follow established procedures and guidelines for customer service and who are committed to customer needs, presenting themselves in a polite manner even under situations of high pressure can quickly attend to the customers requirements. Understanding the level of service required ensuring quality procedures are followed in providing services and taking corrective actions where possible to meet the customers needs will re-enforce the organisations commitment to service quality.Providing frequent and clear concise parley from management on what is expected and how the service is to be performed will support established policies and procedures. Providing employees with constructive feedback to help them understand how the service is to be performed and what management expects from the service, will provide employees with product and service knowledge so they can perform their jobs in a professional manner. Training employees in the correct methods of performing the service and how to communicate effectively with customers, supervisors and with other employees will enhance professionalism within the organisation.The quality of service delivers results in customer satisfaction and their retention, as it reinforces the perception that the value of the service received is greater than the price pay for it. Promises are made to consumers by organisations advertising using sales promotions and sales staff to promote products and services. These promises may be explicitly stated or they may be implied that the organisation can offer these se rvices. If the organisation does not provide the service that is promised, there is a gap between what customers expect and the service received. To increase customer exposure, organisations are tempted to make promises that may be difficult or even impossible to deliver.Communication through these channels tends to pinch customer expectations and set certain standards to assess the service in the minds of customers. some(prenominal) discrepancy between promised and actual service tends to broaden the customer gap. The purpose to over promise increases with pressure to achieve greater profits or to meet competitive claims. In both cases, severe damage to the organisations ikon can occur since it is unlikely the organisation can fulfil the service as promised. Each organisation should ensure that what they say they can offer, they will give to the customer as promised. This forms the backbone of the service bundle established by the organisation to achieve expected customer servi ce.

Peace Building in West Pokot

vacate Peace and stability are significant components of development in every(prenominal)(a) spheres across the globe. These necessitated the emergence and growth of pacification edifice and conflict precaution efforts world over. However, conflict related challenges continue to threaten the survival and proceed initiation of many groups, communities, states and regions in the world.In Kenya, an analysis of westernmost billet Sub-county reveals the existence of multiple intervention efforts by the Government and several stakeholders In calmness building and conflict care. However, little has been achieved so far as a result of these efforts. This study in that locationfore examined peace building and conflict management programs In West Post Sub-county wealth the Republic of Kenya, and the residents perceptions on the military capability of these programs In the Sub-county.Its Justification was based on an argument that West Post conflicts have had far reaching consequen ces to the residents of this study area and country at large. This study further focused on the Post-Turban conflicts and the subsequent peace building and conflict management initiatives in the area. Based on the outcome of this study, there were several peace building and conflict management programs in West Post Sub-county, many of which were carried out concurrently.Disarmament program was found to be unpopular with majority of respondents expressing disapproval due to its involvement of force and brutality, while the peace committee model was highly rated with most of the respondents approving it as for the most part inclusive. In conclusion, the Government should adopt a holistic approach that incorporates all approaches and stakeholders, especially the local communities. In addition, the Government should also address neighborly issues that escalate conflicts.